Our terms and conditions are as follows:

1.   We are strictly a wholesale business and therefore our items are solely for re-sale.  Our minimum order is £50 ex. vat.

2.   Returns policy: We make every effort to ensure all goods are dispatched  in excellent condition. However, should there be a fault with any of our goods please return them to us in the original packing within seven days. Body jewellery or earrings cannot be returned or exchanged for health and safety reasons. It is  recommended  that you use a recorded delivery service as we cannot be held responsible for goods not received.  Items will not be replaced, you will be credited that amount when we receive the goods and agree they are defective as a result of faulty workmanship. Returns are sent at your own expense.

2a. Items that are deemed unsuitable by the buyer for whatever reason, may be returned and a small handling charge of 15% will be charged on the total of the returned items. As with any discrepencies in your order, these should also be made known to us withing 7 days of receipt of your order.

3.   Our delivery charge is £6.50 (ex. vat) on all orders up to 30 Kgs. within the U.K. and the Republic of Ireland.  Orders are generally dispatched within 24 hrs of receipt (maybe 48 hrs. at Christmas time)  If an order is needed next day, please phone for details.

Please note: All our orders are dispatched either by 1st class recorded post or Parcelforce (depending on the weight). If you think your order is delayed for some reason, it may be worth contacting your local sorting office to see if they are holding the parcel for you. 

4.   All prices quoted on the website are ex. vat.   Our registered vat no. is 848359187.

5.   Our preferred method of payment is Paypal and Credit card.  Cheques are to be made payable to Jewellery Wholesaler  and will have to clear before the order can be dispatched, usually 5-7 working days.

6.  Your personal details are not shared with a third party and our site is completely secure being protected by an up to date SSL Certificate.

7. Costume jewellery will discolour depending on its use and the way it is stored. We are unable to allow a credit note for discoloration of goods.

8. We reserve the right to alter our prices without advance notification.  

Please give us a call if you need any further information regarding our terms and conditions.  Looking forward to doing business with you!